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High ceilinged concierge reception area in lobby with fountain, indoor tree, and 3 large metal horse sculptures in front of large window

Welcome Letter

Dear Guest,

Welcome to Fairmont Austin! We are delighted to assist you in creating new travel memories and hope that you enjoy a fantastic stay at our landmark property. Through the PressReader app, you can gain access to all of our hotel’s dining menus and thousands of publications. To view PressReader offerings, simply download the app once connected to Fairmont WiFi at the following link.

As you get comfortable in your guestroom, please find a few details below to assist in creating a seamless experience:

  • Elevators – a room key is required to access room floors from 10:00PM – 6:00AM.
  • In-Room Dining service is offered 24 hours a day.  View our dining offerings and menus here.
  • 7th Floor Pool & Palm Court
  • The Fitness Center is located on the 6th floor and open 24-hours per day. Accessible with guestroom key.
  • Complimentary Wi-Fi is available through our ALL loyalty membership program. Text (512) 856-7365 to learn more or to join.
  • Valet parking is $59.00 (+tax) per night and Self-parking is $50.00 (+tax) per night. For self-parking, please utilize your guestroom key to enter and exit the garage.
  • House Car – Fairmont Austin is delighted to provide complimentary house car service on a first-come, first-served basis, for drop-offs only within a one-mile radius. Guests can enjoy the use of our BMW X7  Monday – Thursday from 10:00am – 6:30pm and Friday – Sunday from 8:00am – 10:30pm. Please visit the bell desk to check on availability.
  • Departure Time is at 11:00am. For assistance with your accommodations or luggage, please dial “0” or text (512) 856-7365.
For general inquiries or assistance
(512) 856-7365